PRIVACY POLICY

At DxE Atelier, we are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.dxeatelier.de), in accordance with the General Data Protection Regulation (GDPR) applicable in Germany and the European Union.

By using our website, you agree to the terms outlined below.

1. Data We Collect

a. Personal Data

We collect personal data that you voluntarily provide when you:

• Place an order
• Contact us
• Subscribe to our newsletter

This may include:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely via third-party providers)
• Optional messages or support requests

b. Automatically Collected Data

When you browse our site, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent
• Referring URLs
• Cookies and tracking data

2. Purpose of Data Collection

We use the collected data for the following purposes:

• To process and ship your orders
• To provide customer service
• To improve our website and user experience
• To send newsletters or promotions (only with your consent)
• To prevent fraud and ensure site security
• To comply with legal obligations

3. Legal Basis for Processing

We process your data based on:

• Contractual necessity (e.g., order fulfillment)
• Legitimate interest (e.g., website security)
• Consent (e.g., email marketing)
• Legal compliance

4. Sharing of Your Information

Your personal data is never sold or rented. We may share it only when necessary with:

• Payment service providers (e.g., Stripe, PayPal)
• Shipping carriers
• IT and analytics providers
• Legal authorities (only if legally required)

All third parties are obligated to process your data securely and in accordance with GDPR.

5. Data Retention

We store your personal data only as long as necessary:

• Order information: retained for up to 10 years for legal reasons
• Marketing data: retained until you unsubscribe
• Analytical data: stored in anonymized form

6. Your Rights Under GDPR

As a data subject, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict data processing
• Receive a copy of your data (data portability)
• Withdraw your consent at any time
• File a complaint with the German Data Protection Authority (Datenschutzbehörde)

To exercise these rights, contact us at: info@dxeatelier.de

7. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and remember your preferences. On your first visit, you’ll be asked to accept or reject cookies. Essential cookies are necessary for the functioning of the site.

You may disable cookies through your browser settings, though some features may not work properly as a result.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing any personal information.

9. Policy Updates

We may update this Privacy Policy periodically. All changes will be published on this page along with the updated “Effective Date”. Continued use of our website implies acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: info@dxeatelier.de

Website: www.dxeatelier.de

Address:

DxE Atelier

Berliner Promenade 18

66111 Saarbrücken

Saarland, Germany